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1. Monthly Hosting Fee
2. One Time Setup Fee
3. Credit Card Processing
4. Other Options
One Time Setup Fee
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Basic Setup Only
$150
For clubs with the resources and expertise to build and configure the website and databases on their own. (No programming experience reqd.)
  • Import the member and non-member databases
  • Support during the setup process

Basic setup gives you access to all the features of ClubExpress. If you have people who are able and willing to configure and build out the website, then that's all you need. We provide lots of resources to help, including the Administrator Manual, online help system, and almost 50 video tutorials, as well as toll-free support if you still have a question.
More Info +Less Info -
Website Starter Pack
$960
Helps you get up and running by configuring the basics of your website. For clubs with some resources of their own.
  • Import the member and non-member databases
  • Support during the setup process
  • Setup member types
  • Configure renewal/expiration settings
  • Configure member options
  • Configure the membership wizard
  • Configure additional member questions
  • Setup your website template and theme
  • Create a nice page header and background image
  • Build the home page
  • Configure the public and member menus
  • Build up to 5 custom pages
  • Configure committees
  • Configure member interests
  • Configure club titles and contacts
  • Configure the document library
  • Configure donations
  • Configure the event calendar
  • Configure blast emailings
  • Set up administrators and coordinators

Note that there is some flexibility with these tasks. For example, if your club doesn't need member interests configured but instead, needs more custom pages, this is easily done.
More Info +Less Info -
Website Builder Pack
$1920
A complete "white-glove" service to help you configure and build out your website and databases. For clubs with limited resources.
  • Import the member and non-member databases
  • Support during the setup process
  • Setup member types
  • Configure renewal/expiration settings
  • Configure member options
  • Configure the membership wizard
  • Configure additional member questions
  • Setup your website template and theme
  • Create a nice page header and background image
  • Build the home page
  • Configure the public and member menus
  • Build up to 20 custom pages
  • Configure committees
  • Configure member interests
  • Configure club titles and contacts
  • Configure the document library
  • Configure donations
  • Configure the event calendar
  • Configure blast emailings
  • Set up administrators and coordinators
  • Create a custom look and feel for the website
  • Set up optional additional charges
  • Configure non-member categories
  • Upload up to 100 photos
  • Build up to 5 photo pages
  • Setup discussion forums
  • Setup surveys
  • Setup the E-Commerce storefront
  • Setup emailing distribution lists

Note that there is considerable flexibility with these tasks. For example, if your club doesn't need photos uploaded and albums built but instead, needs more custom pages, this is easily done.
More Info +Less Info -


  • All setup fees include unlimited toll-free support.
Monthly Hosting Fee
Monthly Hosting Fee - Additional Notes
  • Monthly hosting fees include unlimited toll-free technical support for admins and members!
  • When you compare providers, ask if they include expired members and non-members in their database counts to determine rates. With ClubExpress, only active members who need the ability to login are counted!
  • ClubExpress does not charge for members who do not need the ability to login to the website (for example, children in a family membership.)
  • With ClubExpress, there is no long-term contract. Our Subscription Agreement is month-to-month!
  • There is a minimum monthly fee of $20.
What we Don't Charge For
  • Website Hosting; it's included.
  • Internet traffic (bandwidth). Make your web site as busy as you want.
  • Disk space. Your web site can be as large as you need.
  • Photos. Upload as many high-res photos on your site as you want. Documents and videos also.
  • Emails. Send as many emails to members and non-members as you want.
  • Technical Support. ClubExpress includes unlimited toll-free support for admins and members!
  • Expired members. Their information stays in the database in case they renew.
  • The non-member mailing list, as long as it's reasonably in proportion to the size of the active member database. (If not, please contact us to discuss your specific situation.)
Credit Card Processing
A merchant account is built into the website, allowing you to accept credit cards online for memberships, event registrations, donations, and other charges. The funds flow to us and then we securely deposit them directly into your bank account, three times a month (on the 10th, 20th, and last day of each month.)


Merchant Processing Fees:
Visa, Mastercard, and Discover: 2.39% + 20¢
American Express: 3.30% + 20¢
  • A powerful ClubExpress feature is the ability to split credit card payments into different bank accounts for you. For example, payments for the annual conference registration, or payments distributed to a chapter or region.
  • ClubExpress does not charge a separate "per transaction" fee, as do some of our competitors! (Their pricing suddenly gets a lot more expensive when you add in the per-transaction fees charged for each member signup, renewal, event registration, donation, etc.)
ClubExpress also supports clubs and associations that have or want their own merchant account.

Learn more about credit card processing.
Other Options
Work with our in-house designer to create a fully customized look and feel for your website: $600

Convert and install a custom website design created by your own designer: $300

Work with our designer to refresh the look and feel of your existing ClubExpress website: $150

Enable QuickBooks for Windows Integration: $100

Printed renewal notices to members without an email address: Postage + $0.20

Virtual Membership Cards that members can download and print on their own: $400

Training Class by phone for staff members/volunteers: $100/hr.

Training Class on site: $1000/day + travel exp.

Custom Programming: $CALL
Many clubs need a custom module or enhancement to fill a specific business need. ClubExpress will work with you to define your needs and will write up a specification for the proposed functionality. Once you have approved it, we will provide a fixed price quote to implement this functionality. This quote will be based on the number of hours necessary to build, test, and deploy this functionality, multiplied by $80 per hour.
Custom modules written for other clubs and associations can be added to your ClubExpress website for a one-time fee (which is shared with the club or association that originally paid for this functionality to be written.) For a complete list, see Appendix F of the Administrator Manual.

ClubExpress provides all the tools you need to perform the tasks listed below, without needing to be programmer. But some clubs need help performing these tasks on a day-to-day basis. So we also offer optional monthly maintenance to help you manage the following types of tasks: $CALL
  • Updating the home page
  • Updating other website content
  • Posting news items
  • Uploading photos and building photo pages
  • Uploading documents
  • Creating events
  • Updating committees, interests, contacts, etc.
More than 5000 members, please call to discuss your needs: 1-866-HLP-CLUB or 1-847-255-0210

At ClubExpress, we believe in keeping pricing simple, so that each club or association has a clear idea up front of what it will pay for our products and services. So we don't confuse things with multiple versions and we certainly don't put all the good stuff into special "premium" packages. Everything described on this website is included in the above rates.

How Fees Work
This fee is charged monthly per active member in the database. At the end of each month, we count the number of primary active members in the database for your organization, multiply it by the fee, then do the same for secondary members (see below), and withdraw the net amount from your bank account. This fee then covers the following month of service. There is no long-term contract; you can cancel at any time and will owe nothing.

If your club or association provides "family" or "business" memberships, with a primary member account and people attached to the account, ClubExpress supports "secondary" memberships (with the ability to login) that are charged at half the rate of the primary or solo members, and "tertiary" memberships (without the ability to login) that are not charged at all.

With ClubExpress, you don't pay for Expired members; the fee above is for currently paid up members only. (But we leave the expired members in the database in case they come back later to renew their memberships and become active again. You also don't pay for the Non-Member Database of additional contacts.

There is a minimum monthly fee of $20 (equivalent to 50 members.)
Setup Fee Options
There are three setup fee options:

Basic Setup - $150
  • Support
  • Importing the member & non-member databases
  • Enabling QuickBooks support is an additional $100
Basic Setup gives you access to all the features of ClubExpress. If you have people who are willing to spend the time configuring and building out the website, then that's all you need. We provide lots of resources to help, including the Administrator Manual, online help system, and almost 50 video tutorials, as well as toll-free support if you still have a question. The two options below are only if you want us to help configure and build out the website for you.

Website Starter Pack - $960 - Includes the above plus these typical tasks:
  • Set up member types, renewal/expiration settings, membership options, the membership wizard, and additional member questions
  • Set up your website template & theme
  • Create a nice page header
  • Build the home page
  • Configure menus
  • Build up to 5 custom pages
  • Configure the committees, interests, contacts, document library, and donations functions
  • Configure the event calendar categories, registrant types, locations, defaults
  • Configure emailing categories
  • Upload a reports logo
  • Set up administrators
  • The separate QuickBooks setup fee is waived
Website Builder Pack - $1920 - Includes the above plus these typical tasks:
  • Setup additional charges
  • Configure the non-member database
  • Build up to 20 custom pages
  • Upload up to 100 photos and build up to 5 photo pages
  • Additional event calendar setup
  • Setup discussion forums
  • Setup surveys
  • Setup the E-Commerce storefront, including merchant account
  • Setup emailing distribution lists
  • Setup coordinators
We also offer options to help with custom templates, for a unique look and feel to your website. You can work with your own designer or with our in-house designer to create a website template that uniquely reflects the brand and image you want to project.

We also offer monthly maintenance plans to help you manage your website, including:
  • Updating the home page
  • Updating content boxes
  • Building and updating custom web pages
  • Uploading photos and building photo pages
  • Uploading documents
  • Creating events
  • Updating committees, interests, contacts, etc.
Contact us for more information.
Merchant Accounts
A merchant account is built into the website, allowing you to accept credit cards online for memberships, event registrations, donations, and other charges.

We also support clubs and associations that have or want their own merchant account.

However, please note that we cannot currently accept clubs and associations outside the US, since we can only process transactions and fees in US$ drawn on a US bank account.
What We Don't Charge For
Web site hosting; it's included!

Internet traffic (bandwidth). Make your web site as busy as you want.

Disk space. Your web site can be as large as you need.

Photos. Upload as many high-res photos on your site as you want. Documents and videos also.

Emails. Send as many emails to members and non-members as you want.

Technical Support. ClubExpress includes unlimited toll-free support for admins and members!

Expired members. Their information stays in the database in case they renew.

The non-member mailing list, as long as it's reasonably in proportion to the size of the active member database. (If not, please contact us to discuss your specific situation.)
What people are saying about ClubExpress:
I love how every time I ask a question, you guys have already thought of it and have a solution. I am extremely satisfied with ClubExpress; this whole experience has been amazing and the product over-delivers. Great stuff. I'll try to spread the word where I can.
Liz Friedman
President
DC Active Singles
(25 members)